An eCorpsys Telephony System enables advanced features such as free calling to other offices, call center management, and voice recognition. The system can go beyond telephony by adding video to calls, interacting with your calendar and contact management tools, and integrating with enterprise systems such as your CRM.
1 | | Free VoIP Calling | Setup free calling for VoIP calls to other locations, offices, remote users, and external parties. | |
2 | | Call Center Management | Add advanced call center management with agents and calling queues that have customizable call routing and agent selection strategies. | |
3 | | Video Communications | Take it to the next level by adding video to your phone calls. Have a more personal conversation with office mates, coworkers across town, or partners at distant or remote locations. | |
4 | | Unified Communications | Integrate your next generation phone system with your email server to synchronize the status of new messages between voicemail and email (e.g. to turn off the message indicator on your phone if you have read the message via email). | |
5 | | Voice Recognition | Simplify your interactive voice menus by adding speech recognition to facilitate user selection of menu options, call routing, or receive caller input and feedback via their voice. | |
6 | | Contact Integration | Integrate your eCorpSys phone system with your contact list or addressbook for click-to-dial functionality and never dial a phone number again. | |
7 | | Calendar Integration | Integrate with your calendar (iCal, caldav, or MS Exchange) for advanced call routing, to send calls directly to voicemail if you are in a meeting, or to automatically call you when it's time for a conference call. | |
8 | | Enterprise Integration | Integrate your eCorpSys phone system with your CRM system to track sales and support call activity, or to schedule sales calls to perspective customers. Integrate with other enterprise systems for more advanced functionality. | |