Telephony with Tremendous Value

Lower Hardware, Setup, and Service Costs
Loads of Features to Meet Your Needs
Next Generation Options for the Future

Telephony Assessment

IP Telephony Features

eCorpSys Telephony Systems offer more features and options for phones, services, and connectivity to help you get more out of your phone system and control costs, all at the same time.

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Voice Communications

eCorpSys Telephony Systems have multiple voice options to improve call quality, cut costs, or both. We can design systems with next generation high definition audio, optimize calls for the internet, change calling strategies to cut costs, and more. System design is often the make or break issue that determines the success of an IP phone system. We offer excellence in design services because IP, networking, and application development are our strengths.

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Advanced Phones

Fully Featured IP phones offer advanced call management features to handle multiple calls (programmable buttons for hold, transfer, and more), interact with voice mail, facilitate calling via speed dial and user directories, and provide call reporting (for received calls, missed calls, dialed calls). These phones also have large information display screens, background images, and headphone integration for ease of use.

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Mobility Forwarding

Follow-me, find-me, mobile user locater makes sure important calls find you whether you are in the field, assigned to another desk, or on the go.

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Call Delivery

Call Parking and Paging combine to help find users in the office and enable them to pick up calls from any phone.

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Announcements

Under-the-chin and over-head paging and intercom functions provide an effective method for delivering announcements to your staff.

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Messages and Notification

A comprehensive voice mail system with message playback, multiple storage folders, remote login, and direct to voice mail features. You can receive your messages on your desk phone, by email, or on your mobile device as you travel.

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User Directory

Configurable user directories for searching by first or last name, separating users by department, work group, and more.

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Automated Attendants

Set up multiple automated attendants or interactive voice menus to direct calls to the right place while reducing employee workload to cut costs.

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Music on Hold

Multiple options for music on hold that include standard audio and custom recordings to entertain callers or deliver your marketing message while they wait.

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Conference Bridges

Large capacity conference bridges for your sales meetings, customer calls, employee meetings and more.

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Receptionist Aids

Functionality to make your receptionist's job easier with features like call logs, call parking, blind and attended transfer, user busy indicator, user/phone monitoring, and buttons for one touch call routing.

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Mobile Device Connectivity

Enable your staff to make calls through the corporate phone system as if they were at their desk by connecting their mobile phones to your eCorpSys Telephony System.

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Internet Calling

Send and receive Internet calls to public voice and chat systems such as Skype® and Google® Talk through your corporate phone system.

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Internet Faxing

Get your faxes to users, faster and easier with email delivery.

Advanced Features

An eCorpsys Telephony System enables advanced features such as free calling to other offices, call center management, and voice recognition. The system can go beyond telephony by adding video to calls, interacting with your calendar and contact management tools, and integrating with enterprise systems such as your CRM.

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Free VoIP Calling

Setup free calling for VoIP calls to other locations, offices, remote users, and external parties.

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Call Center Management

Add advanced call center management with agents and calling queues that have customizable call routing and agent selection strategies.

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Video Communications

Take it to the next level by adding video to your phone calls. Have a more personal conversation with office mates, coworkers across town, or partners at distant or remote locations.

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Unified Communications

Integrate your next generation phone system with your email server to synchronize the status of new messages between voicemail and email (e.g. to turn off the message indicator on your phone if you have read the message via email).

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Voice Recognition

Simplify your interactive voice menus by adding speech recognition to facilitate user selection of menu options, call routing, or receive caller input and feedback via their voice.

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Contact Integration

Integrate your eCorpSys phone system with your contact list or addressbook for click-to-dial functionality and never dial a phone number again.

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Calendar Integration

Integrate with your calendar (iCal, caldav, or MS Exchange) for advanced call routing, to send calls directly to voicemail if you are in a meeting, or to automatically call you when it's time for a conference call.

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Enterprise Integration

Integrate your eCorpSys phone system with your CRM system to track sales and support call activity, or to schedule sales calls to perspective customers. Integrate with other enterprise systems for more advanced functionality.